Policy

Touch-Up Warranty
Most tattoos excluding hand/fingers tattoos are done with a 1 year touch-up warranty. This means within one year of your final sitting on the tattoo you are able to schedule a touch-up with the artist who did the original art.
there are some exception to this policy-
exceptions to receiving a free touch-up include

  • setting and then not showing up to you touch-up appointment.
  • blatant disregard of proper tattoo aftercare.

Simply put, disregarding the importance of your artists’ time and advice may disqualify you from free touch-ups. It will be up to your artists discretion whether there will be a charge for your touch-up should this be the case.

It is also important to note that many tattoos do not require a touch-up! If you think you need one or are unsure, simply call the shop or email your artist to set up a time to come in and have an artist check it out.

Deposits
All deposits are non-refundable beyond the first 24 hours after scheduling. Should you change your mind within 24 hours of booking your tattoo we will gladly return your deposit. After the first 24 hours, your deposit becomes NON-REFUNDABLE, the deposit can be transferred to another tattoo of your choosing however within 6 months. After 6 months the deposit is relinquished if you have not scheduled your tattoo appointment.

Cancelling/Rescheduling
There is a rescheduling fee should you reschedule in shorter notice than 72 hours more than twice. This is put in place as with such short notice, your artist is risking not filling your spot and therefore missing out on expected income.
cancellations- should you cancel your tattoo appointment with out rescheduling the deposit is also non-refundable.

‘No-Shows
should you not show up to your tattoo appointment without any attempt to notify your artist via phone/email, It is our policy that we will not book you again for another tattoo appointment. If you have subsequent appointments they will be cancelled and your deposit will be revoked.